“Passionate designer crafting delightful experiences.”← every portfolio, ever

Turning ambiguity into products people can

Over the last 4.5+ years, I’ve partnered with product teams to solve high-stakes challenges where clarity matters more than decoration. From defining the problem and shaping the strategy to shipping the solution, I make complicated work feel simple.

Shivam Kumar

The short version

Design that thinks, ships, and proves it

Complex B2B SaaS, end to end

Research that drives decisions, not decksinterviews · usability tests
Design systems engineers actually adoptShadcn · Storybook
Interfaces everyone can useWCAG 2.1 AA, audited
Decisions backed by real user behaviorPendo · Clarity · Mixpanel
UX strategy and product thinkingthe part you're paying for

Anyone can make screens look good. What you're really buying is the judgment that happens before the mockups exist.

AI-native design, shipped as code

Working in Figma and Claude Code, I take design-system components from prompt to production in days and the fun part is my judgment stays in the loop.

> claude "build the billing card from tokens.json"

✔ Reading design tokens — no hex literals allowed.

✔ Generating states: default, hover, error, loading.

✔ WCAG AA contrast check passed.

✔ prefers-reduced-motion path included.

ℹ Red-pen review by a human — corrections applied.

Shipped. My judgment stays in the loop.

Outcomes, not just artifacts

−40%onboarding drop-off, Amazon ads · Optmyzr

−60%manual coordination, subscription ops · Keka

31%faster invoice creation, billing redesign · Keka

−33%median time from first preview to apply · Optmyzr

Don't take my word for it

His creativity, attention to detail, and ability to bring concepts to life truly impressed everyone around him.
RICHA SINGH · ACCOUNT PARTNER, AMAZON
He doesn't just execute screens, but takes the effort to understand the problem deeply before jumping into solutions.
SHAHNAWAZ ALAM · DESIGN MANAGER

SELECTED WORK, 3 CASES

Shipped, measured, impactful.

Case 01 · Google Ads

Campaign Automator

Campaign Automator builds Google Ads campaigns at a scale no human could manage by hand. Its preview screen is where advertisers approve thousands of changes to a live account, and it was burying them in warnings. I rebuilt it around the decision itself.

259 → 5WARNINGS, CLUSTERED TO ROOT CAUSES
−33%FIRST PREVIEW TO APPLY
Open the case file
Case 01 · Google Ads
EXHIBIT A
Optmyzr · 2026
Campaign Automator — case cover
The rebuilt preview. Warnings grouped by root cause, one decision at a time.
Case 02 · Fintech Ops

Billing & Invoicing

Invoicing was an 8-minute ritual of dread. We rebuilt it around how finance teams actually work. The system already knows the number, so an invoice became evidence you approve, not a document you rebuild.

8→5.5MIN PER INVOICE
+19PLAN UPGRADES
Open the case file
Case 02 · Fintech Ops
EXHIBIT B
Keka · 2023
Billing & Invoicing — case cover
The rebuilt billing flow is built around how finance teams actually work, not the database.
Case 03 · AI & Design Systems

A design system, shipped by agents

I tokenized our foundations and taught Claude Code to build to them, then wrote the standard for how AI-built work gets reviewed across the org. Try the output yourself, one act down.

100%TOKEN COVERAGE
ORGSTANDARD AUTHORED
Open the case file
Case 03 · AI & Design Systems
EXHIBIT C
Optmyzr · 2026
A design system, shipped by agents — case cover
Tokenized foundations and the review standard form the system that builds the system.

Off the artboard

The journey so far.

Shivam at the ServiceNow Experience Summit design wall

Design Event, Service Now

Shivam and a colleague in a design-system workshop

design offsite 2025

The design-system sticky-note board — radius, grid, stroke, effects

the day we set the rules

Team meetup at a coffee roastery

the OG Keka team

Shivam presenting the 'Design your Agent' AAI canvas

came up with a product idea

The team offsite — 'We turned 10'

we turned 10 🎉

A working session with the team at a cafe

chipping-day lunch

Team dinner along a long table

the whole team, one table

Shivam Kumar — portrait

the photo i use everywhere

EXPERIENCE

Where I've worked

4.5+ years of making complex B2B software feel simple, from agency client work to owning products end to end. These days my canvas is the design system itself.

Oct '25 Present
Current
Product Designer 2Optmyzr
Hyderabad, IN
  • Redesigning shopping campaign management for e-commerce advertisers, simplifying bid optimization and performance analytics workflows.
  • Leading design system strategy as an internal initiative, building tokenized components and design foundations across the platform.
  • Designing directly in code with Claude Code, shipping production ready components without a handoff step.
Product DesignerKeka HR
Hyderabad, IN
  • Revamped billing and checkout, lifting checkout conversions by 30% through simplified journeys and modular components.
  • Owned productivity and timesheet modules, growing adoption from 25% to 65% and cutting support tickets by 25% using Pendo and Clarity insights.
  • Redesigned subscription management into a self serve experience, reducing cross team manual effort by 60% and contributing to 3+ enterprise plan upgrades.
Nov '23 Sep '25
Dec '21 Oct '23
UX Designerf1studioz
Hyderabad, IN
  • Designed enterprise products for pharma, e-commerce, and agri-tech clients, owning flows from research to high fidelity design.
  • Accelerated design to dev handoff by 30% through scalable systems and clear documentation.
  • Mentored junior designers and contributed to internal design playbooks and tooling.
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SIGNALS

Kind words from people I've built with

Trimmed from real recommendations by teammates, managers, and partners.

His creativity, attention to detail, and ability to bring concepts to life truly impressed everyone around him.
Richa SinghAccount Partner, Amazon
Shivam has a knack for taking messy, complex problems and turning them into simple, intuitive experiences that feel obvious in hindsight.
Satyam YVRProduct Manager, Keka
I could completely rely on him to translate requirements into seamless user journeys. Shivam works well in ambiguity.
Shakun GuptaSenior Product Manager, Keka
He doesn't just execute screens, but takes the effort to understand the problem deeply before jumping into solutions.
Shahnawaz AlamDesign Manager, Keka
A keen eye for detail and a strong commitment to outstanding user experiences.
Shailesh ChaudhariSenior UX Designer, F1Studioz
He actively seeks input from stakeholders, ensuring that his designs meet both user needs and business goals.
AnushyaProduct Designer, myHQ
His ability to translate complex ideas into intuitive and visually appealing interfaces impressed me the most.
RakshandaProduct Designer, Ticketmaster
He is always willing to help with whatever is needed and is always looking for ways to improve the design process.
Megha KauraProduct Designer, NetSolutions